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Stop Focusing on WordPress Searches and Serve Your Customers

Over the last few months, we’ve seen several outlets report on the seemingly alarming decrease in search terms year-over-year in the WordPress space. But does it matter that the specific search terms are decreasing (sometimes marginally) even as WordPress and WooCommerce usage reach new heights. While well-meaning, I don’t think these reports solve the problem they think they’re solving.

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What Baby Clothes Can Teach You About Understanding Your Customers

If you’re a parent, you’re probably familiar with something that’s been recently reintroduced into my life. It’s 2am, and my 7 month old son wakes up and is need of a new diaper and bottle. So I get up and head into his room. I’m half asleep, I need to undo his PJs, change the diaper, and redo the PJs. And there is one type of PJs that are head and shoulders above the rest: the reverse zip PJs. So good in fact, that I’m certain they were designed by parents that had the same exact experience I’ve shared.