Automated Email Replies

Originally published

I built an automation that replies to emails when I’m not at my desk… and it still feels personal.

Here’s how it works ?

When someone on my list replies to an email with the word “template” (I specifically ask them to do this if they want my VA template), a Gmail search looks for replies to one of two subject lines, makes sure the message isn’t from me, and includes the word “template”.

Then it automatically sends a reply:

“Hey, thanks so much for being on my mailing list. This is an automated email. But here is your template. If you reply to this email, I promise you’ll get me.”

That last line is key. It lets them know this is automation, but I’m still part of the loop.

This does 3 things:
? Gets them the template immediately, not hours (or days) later
? Keeps everything within Gmail
? Leaves the door open for an actual conversation

Could I also tag them and drop them into a sequence? Sure.

But for this use case, a quick, one-tool response with a personal note is the best experience I can offer.

Hey, I’m Joe Casabona.

? I talk a lot about automations and systems.

I help solopreneurs use tech to build better human interactions (not replace them).

?? I also have a newsletter where I teach and build automations. Join using the blue link under my name.