Thinking About Podcast Process Audits

I spent last weekend (Sat-Mon) in Scranton for an in-person mastermind with some friends and it was great.

One of the exercises we did was a Customer Journey Map, where we mapped out a customer’s pain points.

We’d get feedback, make sure we have the pain points right, and then come up with new products to address those pain points. It was really well done.

I think the most helpful part for me (aside from actually seeing on paper I have a good understanding of my customer’s journey) was the feedback we got on those new products.

It confirmed that I should have a Podcast Process Audit to go along with my Podcast Growth Audit.

The process audit falls much more in line with my coaching services, and the places where I can help my customers most.

This rest of this post is for members-only. I discuss why the type of service I’m offering here, my goal for the podcaster, and potential pricing. Sign up here for just $10/mo

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